40 of customers prefer using nonbanking financial apps as they provide a better user experience. 94% of customers trust its bank to protect its data and is confident in using the bank’s online services.
So they trust their bank but still prefer to use something else to make their payments as they have a better experience with it.
Our last webinar this year attracted a phenomenal response with over 400 people registering and we have had the best engagement ever with over 15 live questions from the audience.
Evidently, the experts sharing their insights on how to elevate the customer experience received an exceptional recognition and the topic is on everyone's mind with these #statistics.
If you feel the same - the episode on Simplifying & Elevating The Consumer Experience is available on demand using the link below.